Skip to main content
View as Markdown

Best Practices - Events Platform

Best Practices​

  • Use templates for consistent events. Clone from preset templates (tm1000 for interactive room, tm2000 for live webcast, tm3000 for simulive) to inherit default session configuration.
  • Set doorsOpenDate before startDate to allow early attendee access (e.g., 15 minutes before start).
  • Use User Profile API for attendee management. Registration, attendance tracking, and engagement analytics are handled by the User Profile service, not the Events Platform directly.
  • Use Messaging API for event communications. Send invitations, reminders, and follow-ups through the template-based Messaging service rather than building custom email logic.
  • Use the correct regional endpoint. Events are region-specific: NVP1 (US), IRP2 (EU), FRP2 (DE). Use the endpoint matching your account's region.
  • Use AppTokens for production integrations. Create a scoped AppToken for event management automation.
  • Set up webhooks for event lifecycle. Use the Webhooks API to receive callbacks when sessions start/end, recordings become available, or attendee status changes.