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Best Practices - Chat & Collaborate

Best Practices​

  • Enable only the modules you need. Disable unused CnC features (chat, Q&A, polls) per session to reduce UI clutter and simplify the attendee experience.
  • Use moderated Q&A for large events. Enable moderator approval for Q&A in sessions with more than 50 attendees to manage question volume and maintain quality.
  • Review engagement data post-event. Use the analytics report types (3009, 3010) via the Analytics Reports API to assess chat and Q&A participation metrics.