User Provisioning Pathways - Content Management

User Provisioning Pathways

Users are created through several pathways:

Pathway	How It Works	userId Format
API (user.add)	Direct creation via API v3	You set the id field
CSV bulk import	user.addFromBulkUpload with CSV file	From CSV column
JIT via AuthBroker	SSO login auto-creates user if createNewUser: true	From IdP userIdAttribute (typically email)
Events registration	User Profile API creates user internally if needed	Email address
KMC admin UI	Manual creation in Management Console	Email address

Shared Users (SSO)

When Auth Broker provisions a user via SSO, it sets externalId on the KalturaUser to the value from the IdP's userIdAttribute (typically the email). This externalId becomes the shared key for looking up users across SSO logins.